Terms & Conditions.

By accessing or using any services provided by VexoSoft ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions.

If you do not agree to all the terms stated herein, you must not use our website or engage our services.

These terms apply to all visitors, clients, and any other parties who access or use our services.

We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the revised terms.

VexoSoft provides software development, web development, mobile app development, UI/UX design, cloud solutions, DevOps, cybersecurity, data analytics, AI solutions, and SaaS application services.

The specific scope, deliverables, timeline, and pricing of each project will be outlined in a separate written agreement or proposal signed by both parties.

We reserve the right to decline any project at our discretion without providing a reason.

Any additional work requested beyond the original scope will be quoted and agreed upon separately before commencement.

Payment terms will be specified in the project agreement. Typical terms include an upfront deposit followed by milestone-based payments.

All invoices are due within 14 days of issuance unless otherwise agreed in writing.

Late payments may incur a penalty of 2% per month on the outstanding balance.

We accept payments via bank transfer, credit/debit card, and other methods as specified in the invoice.

All prices are exclusive of applicable taxes unless stated otherwise. Clients are responsible for any applicable taxes in their jurisdiction.

Upon full payment, the client receives ownership rights to the custom deliverables created specifically for their project, unless otherwise stated in the agreement.

VexoSoft retains ownership of all proprietary tools, frameworks, libraries, and reusable components used or developed during the project.

We reserve the right to showcase completed projects in our portfolio unless a non-disclosure agreement (NDA) is in effect.

Any pre-existing intellectual property brought into the project by either party remains the property of the original owner.

VexoSoft shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Our total liability for any claim arising out of or relating to our services shall not exceed the total amount paid by the client for the specific project in question.

We are not responsible for delays, failures, or damages caused by third-party services, hosting providers, APIs, or force majeure events.

Clients are responsible for maintaining backups of their data. VexoSoft is not liable for any data loss.

Both parties agree to keep confidential any proprietary information shared during the course of the engagement.

Confidential information includes but is not limited to business plans, technical specifications, source code, financial data, and client data.

This obligation of confidentiality survives the termination of the agreement for a period of 2 years.

Confidentiality obligations do not apply to information that is publicly available, already known, or required to be disclosed by law.

Either party may terminate the agreement with 30 days written notice. Outstanding payments for work completed up to the termination date remain due.

In case of termination, the client will receive all deliverables completed up to the date of termination upon settlement of outstanding payments.

Upfront deposits are non-refundable once work has commenced, as they cover initial planning, setup, and resource allocation.

Refunds for unused milestone payments may be provided at VexoSoft's discretion on a case-by-case basis.

These Terms and Conditions are governed by and construed in accordance with the laws of Pakistan.

Any disputes arising out of or in connection with these terms shall first be attempted to be resolved through good-faith negotiation.

If negotiation fails, disputes shall be submitted to binding arbitration in Islamabad, Pakistan, in accordance with applicable arbitration laws.

Each party shall bear its own costs and expenses in connection with any dispute resolution proceedings.

Our services are provided on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the suitability, reliability, or accuracy of our services.

We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

We provide a warranty period of 30 days post-delivery for bug fixes related to the delivered scope. Issues reported after this period may be addressed under a separate maintenance agreement.